Fully vetted drivers, online training and in-person certification.
Coordinated multi-step, multi-customer trips optimized for shuttle, chase and rideshare deliveries.
DOD’s flagship program with daily driver alerts and weekly management reports lowers risk while maintaining performance.
Full dispatch team during all operating hours intercedes to prevent service failures.
Fully responsible and hands-on, dealers have no need to get involved on these very sensitive issues.
Auto hired & non-owned $2M insurance policy covers all trips and vehicles, regardless of fault.
RO Lift
lower appointment no show rate
excellent positive customer response
increased service & sales retention
improved loaner turnaround time
“Having this service available to our customers means that we bring the dealership to them via their cellphone. Our vision with the ‘pickup & delivery’ is to pickup the customer’s car and service their car overnight, and put the car back in their driveway the next morning. We now service over 3,000 customers a month. Customers are telling us that they love this service and this has lead them to service their car more frequently. Why? They are willing to spend more money, because it’s easy for them.”
We are the largest and most experienced outsourced driver solution in the auto industry. On-demand or shift drivers that save the dealer time, dramatically boost customer experience, CSI scores and transfers liability risk. We integrate with all Pickup & Delivery software platforms and adapt to individual dealer’s processes and procedures.
Get More InfoLarge auto dealers and groups should take advantage of their size and scale and consider DOD’s managed driver network solutions. Hire and pay internal drivers, which are much cheaper than DOD drivers, and we’ll do the rest of the heavy lifting.
Get More InfoAre you an auto OEM moving to enhance your brand promise with out-of-store experiences? DOD works with multiple OEM brands on program consulting, pilot testing and national rollouts. Need outsourced drivers for a pilot or a single solution for all dealerships? We have the knowledge and scale to meet any program requirements.
Get More InfoCheck if you are in our network.